top of page

Customer Assistants

Ready for the real world. Kaia's Team gets your AI strategy out of sandboxed demos.

Virtual Landingpages

Turns your assistant into an interactive landing page where customer data can be requested and the next milestones can be discussed and accomplished. Your assistant will help your customers reach their destination faster. 

Customer Onboardings

Analyzes a new customer's demands, skills, and info requirements. Then, creates a tailored onboarding plan, schedules necessary training sessions, and assigns relevant onboarding and learning resources to optimize their time-to-productivity.

Customer Feedbacks & Ideation

Asks for feedback in a conversational manner and collects feature requests from different channels and prioritizes them based on their frequency and alignment with the product roadmap. 

Booking & Appointments

Once connected to your internal reservation system, it manages appointments and bookings. Enables the booking and management of appointments and the reservation of services or events.

Order Management

Tracks order status and delivery history. Creates, changes and cancels orders. Explains invoices and payment information and transfers enquiries to the responsible departments.

User Support

Reduces support volumes and increases customer satisfaction in minutes. Your assistant can effortlessly keeps conversations going wherever your customers are: websites, user accounts, WhatsApp, and mobile apps

Product comparisons & recommendations

Do you have a product that requires explanation with many variants and parameters? then an assistant from Kaias Team can help you to guide the customer step by step through the configuration and make a clear recommendation. 

Loyalty Programs

Motivates users to understand and better use your loyalty programmes. Offers personalized information about possible loyalty points, their membership status and helps them to redeem and manage rewards.

Step-by-step guidances

Offers support for technical problems. Provides step-by-step instructions for installation or troubleshooting and carries out automated diagnoses of any kind of problems.

Demo Assistants

See our latest assistants in action

image 6.png

Kaia

Features in Action

image 6_edited.png

Your Next Teammate

Which Skills Suit You best?

aidan_0.5x (1).png

Aiden

Wine Consulting

elaine-small (1).png

Elaine

First Medical Consultation

maia_0_edited.png

Maia

Personal Career Consulting

Consulting Assistants

Your taskforce on enterprise level

_edited_edited_edited_edited.jpg
Mark Pohlmann

Consulting

Mark Pohlmann is founder & CEO of MAVENS, the expert network for Marketing Automation & Conversational Ai. 

ingo-horak-advisoryboard-kaiasteam_edite
Ingo Horak

Advisory Board

Digital health entrepreneur and mentor for digital health startups

simran-gavri_edited_edited_edited_edited
Simran Gavri

Consulting

Software engineer, project manager and influencer for lega device - Simran is an all-purpose force in the team. 

Bildschirmfoto 2024-04-08 um 16_edited_e
Gunnar Brune

Advisory Board

Human. Has no respect for our status quo. Challenges us to change the world of marketing.

About Mavens

KAIA is a proud part of MAVENS

an innovative MarTech solution provider with experiences in more than 500 MarTech-projects

Founded in 2010

in Hamburg, Germany - the most beautiful city in the world

20 employees in 6 countries

  • Germany

  • Poland

  • Ukrainia

  • South Africa

  • Ireland

  • North Macedonia

Frame 7737.png
bottom of page